: Hosting Account suspended repeatedly I have a linux hosting account with hostmetro.com with about 10 domains on it. Recently I have been facing a serious downtime problem. Every few days they

@Fox8124981

As per many hosting companies terms of service. E-Mail spam is the worst, if a IP Address is blacklisted then all Shared Customers are infected. If you are gaining this problem and continue to get this problem, I would suggest moving to a VPS or Dedicated Server. This will allow you to have your own IP Address and should stop the Hosting Company from Suspending you for a SPAM Complaint.

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@Annie201

...they just tell me to update my wordpress/plugin installations and they are all updated but i am still getting these complaints...


Take the company's advice at least to some degree. They're telling you that what you have installed is causing users (regardless of their interest in your site) to receive a bad experience as a result of something running on your site.

As people have mentioned, it stems from a script which contains hidden malicious code that causes harm or inconvenience, whether it be to the website itself, or to the server resources, and its very likely that such malicious code contains a script that sends email to a random user in a database (almost?) every time someone requests a page.

I know I'm overly detailed there, but the point is, at least one script you have installed is causing harm to your server.

I suggest removing the scripts you no longer need, and securing your system with better passwords so random guests can't get into FTP or the like. Also, ask the company to scan the computer with your web pages on it for any viruses and have them removed.

I would also suggest running any new scripts on a local server first before uploading them to the online server. This means download apache, php, mysql and wordpress and run them all. That way, if they decide to become malicious, you'll be the only one affected, not everyone in the world.

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