: Which physical address to use? My business postal code had recently changed from k6h5r5 to K6h7r7. I went and updated Google My Business and all the places where my business is listed. However,
My business postal code had recently changed from k6h5r5 to K6h7r7. I went and updated Google My Business and all the places where my business is listed.
However, I realized that Google keeps the old one (k6h5r5). I tried many times to change it there but without success.
Keeping in mind that this change is not affecting the mail delivery, should I go and change everything back to k6h5r5?
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It's vital you keep the Name, Address, Phone Number, and URL consistent across all your listings. Have you tried verifying the new address on Google Maps yet? I recommend you check out moz.com/blog/moz-local-uk. We utilize their service for all our clients and get great results. The price is quite affordable so it might be a good solution for you to consider.
Two things come to mind:
It's rather common that when updating the business name or moving address it will prompt for the business to be verified once more through their postcard service. Ensure that your business has not selected to be verified again since any changes will not be published until that process is complete, Google will continue to display the old address until you have provided them passcode that they send you.
It's rather common when updating the business name or moving address that it will be prompt for a manual review by one of Google's team, during this time, the new address or business name will not be displayed until it is approved.
You will need to login to Google My Business to confirm whether or not the business is awaiting approval via a reviewer editor or by postcode verification.
SOURCE
If your business moves, update your address in Google My Business so
customers can visit your new location. Don’t create a new business
listing if you’ve moved from one location to another. You may be asked
to verify your new business address once you update it.
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