: Namecheap Problem - Account holder passed away I have a client who has their DNS registered through Namecheap. The registrant (previous webdeveloper) passed away in August and now my client has

I have a client who has their DNS registered through Namecheap. The registrant (previous webdeveloper) passed away in August and now my client has no way to access or login to Namecheap to manage his domain name. Needless to say, Namecheap is not being very helpful. My client's name is clearly the registrant of the domain, but the email address of the registrant is the dead guy and we have no way to access his email to gain namecheap access.

I'm kind of stuck now - don't know what kind of process to follow to get control of the client's domain. Any help is appreciated!

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@Debbie626

Hi there are a dispute policy at www.icann.org/resources/pages/policy-2012-02-25-en I think this policy will help you or give you some answers. In the future you should advice your client to keep his email in the Admin info and put the email for any one that run the site in Tech. Info like that he can retrive his info. I hope this help.

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: Namecheap Problem - Account holder passed away I have a client who has their DNS registered through Namecheap. The registrant (previous webdeveloper) passed away in August and now my client has

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