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Murray432

: MxToolbox says dmarc DNS record is not found despite having one configured with NameCheap My emails get stuffed into spam folder. I havent sent it to anyone but myself. MxToolbox displays 1

@Murray432

Posted in: #Dmarc #Email

My emails get stuffed into spam folder. I havent sent it to anyone but myself.

MxToolbox displays 1 error:

dmarc DNS Record not found


These are my namecheap configurations regarding dmarc, dkim and sfp:

--RECORD--|-----HOST------------|------------VALUE------------------
TXT _dmarc.example.com v=DMARC1; p=quarantine; rua=mailto:postmaster@example.com; ruf=mailto:postmaster@example.com; adkim=r; aspf=r

--RECORD--|-----------------HOST------------|------------VALUE------------------
TXT dkim._domainkey.example.com v=DKIM1; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCCiQKBgQCWCxZvgXCarXM9zOX/uXn693UYIuaBkQQ0t7o/lLrbrsQcHqKolwLHAKbbsJnPvTLe5nOKqNt1CiF/0dq9NoTOVyrhaLK/d8SfXIuBbqj7e7eee1JLiadXROhhScb0940mYmql8LvwoSjZopWLN/c5z65o4ObW97y5XV6SSrzgXQIDAQAB

--RECORD--|-----------------HOST------------|------------VALUE------------------
TXT @ v=spf1 a mx ip4:IPHERE -all


I am not getting it, why does mxtoolbox think I don't have a dmarc record? Is there anything else I need to do to make dmarc operational?

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2 Comments

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@Steve110

According to Namecheap's documentation on TXT records:


Note: the domain name itself should not be included to the Host field.


Consequently, enter


dkim._domainkey instead of dkim._domainkey.example.com in your DKIM entry's "Host" field and
_dmarc instead of _dmarc.example.com in the respective field for DMARC.


I've had this issue with DMARC for my own site's DNS records with Namecheap—removing the domain name made the DMARC entry show up in the MxToolBox diagnostic.

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@Welton855

The domain name must not be appended to _dmarc or dkim._domainkey

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