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Kimberly620

: What to do with these errors when I open a PSD file in my Photoshop CS3 (Windows 7) while PSD is made by Photoshop (Mac OSX) I'm a Web Designer and when I open some PSD files in my Photoshop

@Kimberly620

Posted in: #AdobePhotoshop #Mac #WebsiteDesign #Windows

I'm a Web Designer and when I open some PSD files in my Photoshop CS3 (Windows 7) I get these messages pop-up before to open PSD. My fellow designer use Photoshop on Mac OSX.

Error 1


Some text layers contain fonts that are missing. These layers will
need to have the missing fonts replaced before they can be used for
vector based output.




Error 2


Some groups were found corrupted and repaired.




Error 3


This document contains unknown data which will be discarded to keep
layers editable. To preserve the origional appearance instead, choose
Flatten to load composite data as a flattened image.

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4 Comments

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@Eichhorn212

Error 1 means your fellow designer used fonts that you don't have installed in your computer. If you don't need the texts, ignore this one.

Error 2 and 3 mean that you are using an older version of Photoshop, and some of the more advanced features are not recognized by your version. I would suggest asking your colleague what would he/she be using that is not supported on your version, or compare a flattened version (by your colleague) to the PSD file opened in your computer.

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@Bethany839

Error 1: You need the fonts used in the document. If you haven't, photoshop will show them as they seems. But you can no longer edit/convert to shape them.

Error 2: Photoshop does what's required. You don't need to do anything.

Error 3: Some image editing programs using a different layering method than photoshop. Photoshop can't recognize them and for a solution, it flattens the image to avoid any corruption.

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@Jennifer810

Error 1 This particular message is not significant. It just means that the font file you have is not the same version as your colleague's, and there's no harm in telling PS to update the layers. A "Missing Font" error is more important; it means he used a font you don't have. That would be handled by having the designer either rasterize or outline (convert to shape) all font layers before sending the file to you. Since you don't need to edit the text, it doesn't matter whether it's actual text or just a shape.

Error 2 probably means exactly what it says, and is for information only. Photoshop has already repaired the problem.

Error 3 tells you that your designer has a more advanced version of Photoshop (a later version and/or Photoshop Extended) and has included features that your version doesn't recognize. Smart Filters or 3D layers would be examples of this. A few minutes of dialog between you would probably identify these quite quickly. If you upgrade to CS5.1 or CS5.1 Extended you won't see this one again.

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@Fox8063795

Layout of a web page includes all of the font information - kerning, size, leading, etc. Since larger or smaller characters will cause text to be pushed around a text area / div / etc. you'll need the same fonts if you want to view the layout the same way the other designer does.

Unless you're strictly editing copy (which you could do much more efficiently with an HTML editor) you will, in fact, need the same fonts as the other designer.

OR...

you could pin the other designer down to a specific set of fonts or font family. If you don't have a font it's entirely possible that one of your viewers won't, either. Unless you're going to display all of your copy as rasterized images (which makes it impossible for crawlers to find keywords) you should probably make sure you're not trying to do layout with overly esoteric fonts.

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