: Photoshop with Wacom Intuos4: can't draw on low part of canvas After photoshop started and once it get focus, I can move stylus to low part of the screen. But if I switch to other app's

@Ann6370331

I found the solution from a post in Adobe Forums: Wacom tablet not servicing whole screen (Win 7)

Thanks god, it works. The win7's device manager cause the trouble.


I just talked to Wacom Tech support. Using an Intuos 4, and Windows 7,
I was having some problems with CS5. He told me that the drivers
weren't completely installed. Here's what he told me to do.


Open the Start Menu
Open the Control Panel
If in category view, click Hardware and Sound
Under "Devices and Printers", click Device Manager
After opening the Device Manager, go down to "Mice and Other Pointing Devices" and click the drop-down arrow
If you see two "HID-Compliant Mouse" categories, click on both of them, and find the one that says "Wacom Virtual HD Driver" under
'Location'.
Once you have found the correct device, click on the Driver tab, and click the Update Driver button
Click on Browse My Computer for Driver Software
Click Browse -> Computer -> Program Files -> Tablet // OR type in the box " C:Program FilesTablet " and make sure you have the
"Include subfolders" option checked.
Click Next
And it should update itself. I hope this clears things up. If not, try calling the Wacom Tech Support.
~Kay

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