Mobile app version of vmapp.org
Login or Join
Bryan765

: Illustrator CS5 eyedropper tool only picking up black for PDF / screenshot images I'm using Illustrator CS5, MacBook Air, macOS Sierra. The eyedropper tool is only picking up a mixed black whenever

@Bryan765

Posted in: #AdobeIllustrator #Color #Cs5 #Eyedropper

I'm using Illustrator CS5, MacBook Air, macOS Sierra. The eyedropper tool is only picking up a mixed black whenever I sample from a PDF or screenshot image.

Things I have tried:


Restarting computer,
Opening and closing Illustrator,
Updated software to latest (Sierra and latest Java),
Deleted Illustrator preferences,
Clicking the measuring tool & a whole lot of random tools to try reset it,
Opening Photoshop: eyedropper tool works fine there,
Deleted stuff to make more space on hard-drive though have plenty,
Ran my antivirus.


I've outlined it in more detail below for anyone confused with what is happening.

10.02% popularity Vote Up Vote Down


Login to follow query

More posts by @Bryan765

2 Comments

Sorted by latest first Latest Oldest Best

 

@Looi7658678

Use a Png file. It seems to work. My professor was having this problem in class for his demos, and I found this tread. So when I read him how others had tried troubleshooting it, he came up with the idea of tiring another file type for his image.

10% popularity Vote Up Vote Down


 

@Shelton719

Have you checked the eye dropper tool options by clicking twice on the tool's icon? See if the appearance option is enabled and if anything changes by changing the settings

10% popularity Vote Up Vote Down


Back to top | Use Dark Theme