: First, it's not hacking. Second, why on earth did they set up a second database server? Even if they were changing the IP address of your webserver, this doesn't make any sense. Have you
First, it's not hacking.
Second, why on earth did they set up a second database server? Even if they were changing the IP address of your webserver, this doesn't make any sense.
Have you called to ask what in the world they were doing?
My guess is these guys are a very small shop that is reselling hosting. More than likely they decided to switch their own providers and tried to make this as painless (and quiet) as possible. Step 1 for me would be to find a new top tier host that wasn't reselling someone elses servers. Step 2 would be to get my site(s) moved to the new host. And Step 3 would be to sue the old host for stupidity. However, again, there was no hacking done.
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