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RJPawlick198

: Metrics on Potential Website Overhaul We are considering a drastic overhaul of our 5+ year old site - UI, structure, content, SEO, backend, etc. We are not ecommerce, we generate leads for

@RJPawlick198

Posted in: #Analytics #CustomerService #Gui #Metrics #Seo

We are considering a drastic overhaul of our 5+ year old site - UI, structure, content, SEO, backend, etc. We are not ecommerce, we generate leads for a high cost product.

We're aware of the obvious benefits: better customer service, stronger branding, less bandwidth, etc.

A case is being built to fund this project, so the question at hand: what resources are available that would help us estimate what specific changes would impact a variety of metrics (conversions, leads, etc). I am looking for general information, not industry specific.

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@Reiling115

Wow... can I just say you are looking at this all wrong?

Their is no way someone could say make this change and you will get x result because the whole thing is a totality. Except speed. If you increase speed you get an increase.

Having said that, you could work with someone like conversionvoodoo.com to work on the site and say you will get at least a 15% greater conversion rate.

Things that affect the conversion rates:


design
ux
calls to action


Without more specific information, its hard to provide you too much potential detail.

-------------EDIT---------------------

Generic information:


Web Form Conversion Info from Luke W.
Steps to Picking the Perfect Number of Landing Page Form Fields
Which Types of of Form Fields Lower Landing Page Conversions (awesome)
Landing Page Best Practices: Part II

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