: Website falsely blocked because of spam. Does anyone know how we should proceed? I'm responsible for ICT at FOS Open Scouting, a belgian scouting organisation. Our website was hacked a few

@Gonzalez347

The problem has been resolved. For anyone who finds itself in the situation above: Send a letter to

Facebook HQ
1601 Willow Road
Menlo Park, CA 94025


Or if you live outside the U.S. or Canada

Facebook Ireland Ltd.
Hanover Reach
5-7 Hanover Quay
Dublin 2 Ireland




An additional success story from Patti Ryan:

Facebook blocked use of our URL for years, yes years. For some reason no one could include our website URL (a-fib.com) in any post, or even on our own FB page. They'd get an error message saying our site had been flagged as spammy. This had been going on for years! FB has zero customer service.

Here's what worked. After trying everything else over the course of three years, we finally resorted to writing a pleading letter on our letterhead, asking why would anyone block a non-profit trying to help heart patients? We sent it 'registered mail' to FB headquarters. (Advice I found among other ideas online from those with a similar problem.) It worked.

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@Voss4911412

Getting a response out of facebook seems to be very difficult indeed. I would post your question in the facebook developers area perhaps that group may have some better ideas on how to get through.

Otherwise have you considered changing your primary domain?

At the moment both your URLs end up at fos.be. You could purchase a new domain and point your two old URLs to it - hopefully this would get you around the issue without dropping your traffic or ranking so long as you use a 301 redirect.

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