: Easy to use tool to send screenshots from a website? Is there tool or widget that I can embed in my site that would allow visitors sending me a screenshot of the current page? It would be

@Angela700

Windows 7 has a wonderful, built-in 'Snipping Tool'.

Vote Up Vote Down

@Shakeerah822

I think Bugherd might be just what you need. I've used it on a few websites and works really well in bug reporting (specially if you've got a big audience). They've got 30 day trial which you might want to check.

If you're using WordPress, this plugin (WordPress website screenshot) might be useful also.

Vote Up Vote Down

@Sent6035632

Jotform has a nice form service and recently added a form template called wishbox that is easily embeddable as a slid out tab on any page which can send a screenshot with comments. I have not used wishbox yet, but I do use Jotform and like their service. You can easily sign up for their free option and test it out within 5 minutes.

Vote Up Vote Down

@Gail5422790

There are analytics programs such as clicktale.com that record user sessions. It's intended as a means to uncover usability issues rather then help with trouble tickets, however, if you find users are getting stuck in the same place or experiencing the same problem you can add the tracking to that page and it should help you uncover what's going on.

Vote Up Vote Down

@Margaret670

This may not be a complete answer, but it is one that will work.

You could include a link to Awesome Screenshot so the user can install the screenshot plugin. The plugin is available for Chrome, Firefox and Safari. Fireshot is available for Internet Explorer.

Or better yet, you could write browser specific code so the user will be taken to the download/install page of the screenshot plugin you choose for each browser.

Vote Up Vote Down