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Mendez620

: Are there any fonts which research shows result in more accurate reading of phone numbers? I've found that for a phone number that begins 508-886-60xx, it is a common occurrence to misread it

@Mendez620

Posted in: #Fonts #Readability

I've found that for a phone number that begins 508-886-60xx, it is a common occurrence to misread it as 508-888-60xx, therefore, I'm wondering if there are any fonts we could use in written material to make the likelihood of misreading this be reduced? In particular, I was thinking that perhaps a font that takes the numeral 6 and lowers it, like a descender, might be a good one to help distinguish it from 8. For example, the Quercus font has some numerals raised and others lowered:





But since the 8 and 6 are both raised, that would not help in the case of the phone number I'm working with.

Has there been any research done in reading accuracy of phone numbers, or even just numbers, with various fonts, or styles of fonts, and if so, what fonts, or characteristics were found to be read more accurately?

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@Pierce403

I've found that in general most sans-serif fonts are more legible than serif fonts when reading numbers. Serif fonts are more decorative and have varying line weights, so it's easier for characters to blend together and be harder to distinguish.

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@Lengel450

You have inherited a problematic situation.
Consider that the separators also help with correct reading of the numerals.

Now, have a look at the different kinds of separators.

508 886 60XX (spaces only)

508.886.60XX (points on baseline or centred)

508-886-60XX (hyphens)

508–886–60XX (en-dashes)

(508) 886-60XX (traditional separators)

Airing-out the characters helps with the "reading" of the numerals, too. Do what you can to pull apart the number clusters to avoid misreading them.

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